Privacy Policy

Last updated: August 11, 2026

Vantav LLC d/b/a Prometheus OS (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our Service.

1. Information We Collect

We may collect the following types of information:

Account information: name, email, business name, password, and billing details.
Usage data: pages viewed, features used, device type, and IP address.
Channel data: order, product, and sales-channel information you authorize us to sync.
Communications: emails and messages you send to our support or intake teams.

2. How We Use Your Information

We use the information to:

Provide, maintain, and improve the Service.
Process payments and manage subscriptions.
Communicate with you about updates, support, and your Startup Pack brief.
Ensure security and prevent fraud.
Comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share data with:

Service providers (hosting, payment processing, email delivery).
Third-party sales channels you connect, as needed to sync data.
Authorities when required by law or to protect our rights.

4. Cookies and Tracking

We use cookies and similar technologies for authentication, security, and analytics. You can manage cookie preferences in your browser settings. We use Google reCAPTCHA to protect forms.

5. Data Security

We use industry-standard measures to protect your data, including encryption in transit, secure hosting, and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data by contacting support.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data. Contact us to exercise these rights.

8. Children’s Privacy

The Service is not intended for children under 13. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy at this URL or by email.

10. Contact

For privacy questions, contact us at support@vantavcommerce.com.